Acid Wash Henley Top

Shipping Options

L B L Shipping Policy | Rates and Delivery


Local In-Store Pickup	Free
3-7 Standard Business Day Shipping	$7.95	Please Allow 5-7 Business Days To Deliver

*2 Day Priority Package Shipping	$29.95

Standard Shipping orders are processed within 1-3 business days, not including holidays.

All orders are shipped via USPS or UPS, You Will Be notified which Carrier Via Email.

*Priority 2-Day - Order must be placed before 12 pm to ship on the same day.

L B L has a limited inventory and many of our items sell out quickly. While we will make every effort to provide the items you want, we cannot guarantee availability.

We cannot process international orders at this time.

You will be refunded shipping if item is not available.

Returns & Refund Policy

We recommend reading our return policy before purchasing

If the item you’ve purchased doesn’t work out, you can request a return within 15 days of the date your order was shipped. Remember *Online orders will NOT be accepted in-store unless pre-approved. All garments must have original tags and unworn.

Within 3 business days of receiving your return we will email you with your electronic gift card. Then you can get your shopping on again! Your electronic gift card credit expires 60 days after the issue date.

There is no refund on shipping charges.

INITIATING THE RETURN

To initiate the return, please email info@shopLBLnow.com.

Include your order number and a detailed description as to why you wish to return the item. Then, ship your items back using the return mailing address sent with your invoice. When we receive it, we will review it to ensure it matches our policy. If approved, we will issue you an electronic gift card for the amount of the item within 3 business days after the return is processed. If you return items excessively, we will issue a restocking fee. It is solely at our discretion whether or not we decide to issue a return.

Requests for a refund instead of an electronic gift card will be accommodated with a 10% restocking fee.

WE WILL NOT ACCEPT:

Items appear as if they have been washed or worn or have makeup, deodorant, or animal hair on them. Nor will we accept back items that smell of smoke (cigarette or otherwise) fragrances, perfume, lotion, or body spray. We do not accept back an item with any damage on it. All items must also have the original tags on them. If the item you return to us matches these descriptions, we will contact you to see if you are willing to pay to have the item shipped back to you. If you are not, and we are unable to get ahold of you within 15 days, then we will donate the item to a local charity. In both cases, we will not issue you an electronic gift card or a refund of any kind.

Accessories are a Final Sale and may not be returned. Items discounted 30% or greater will also be considered Final Sale. No exceptions.

SHIPPING

You are responsible for the return shipping charges back to us. There is no refund on shipping charges. Make sure your order number or packing slip is included. You may want to purchase insurance and tracking for your package, as LBL is not responsible for lost or damaged shipments. All shipping costs are non-refundable as they are paid to a 3rd party.

DEFECTIVE OR INCORRECT ITEM

Please inspect your item immediately upon receipt. If we have sent the wrong item or a defective item, contact us within 3 days of receipt of your order and we will address the issue accordingly.

If, when you send the defective item back to us, it matches the description under the “We will not accept” section of this policy—i.e., it appears washed, worn, etc.—then we will not replace the item.

We showcase as accurately as possible, but please be aware that some items vary slightly in individual patterns, measurements, and colors. Such variations are not considered defects, but the unique way the pattern was placed on the garment.

NEED A DIFFERENT SIZE(S)?

If you receive an item and it is not the right size, initiate the return process by emailing us at info@shopLBLnow.com with your needed size. Please be aware that our items sell out quickly, so place a new order for the correct size of the same item. Send the incorrect size back for a refund, just make a note on your packing slip with the new order number. Our exchange program only works for the exact item in a different size. Remember we will not accept any items if they match any of the criteria under the “We will not accept” section. All online items can not be exchanged in-store unless pre-approved.

WHERE TO SHIP ITEMS

Send return items to

RETURN DEPT

C/O shopLBLnow.com

321 MAIN ST

CEDAR FALLS, IA 50613

We recommend that you purchase insurance and tracking for your packages, as we are not responsible for those that are lost or damaged in the mail. There are no refunds on shipping charges.

Care Instructions

We highly recommend to hand wash or wash with a delicate cycle in cold water. Lay the garment flat or hang to dry for best care. If use of the dryer is needed, we recommend using the no heat setting for long lasting quality.

Size Guide

NEED TO KNOW WHAT SIZE TO GET?

We love that you have taken the time to check out what fits YOU best!

This is a general fit measurement of our styles. We recommend you refer to each style’s description and model size.

If you have any questions on any of the sizes

email us: info@shoplblnow.com or Call Us 319-266-6497

(Mon-Sat 10am-5pm)

DRESS AND TOP FIT

US	P/XS	S	M	L	XL
Bust (In.)	32”	34”	35”	37”	38”
Waist (In.)	25”	26”	27”	29”	31”
Hips (In.)	33”	34”	36”	38”	40”

Perfect Plus Sizing

	1XL	2XL	3XL
WAIST	35	37 1/2	40
INSEAM	27 1/2	27 1/2	28
RISE	11 1/2	12	12 1/2
LEG OPENING	11	11 3/4	12 1/2

Acid Wash Henley Top